Broadband and Telecom Services
Broadband availability is entirely dictated by the infrastructure in place at any one location. It’s a bit of a postcode lottery when it comes to what’s available, but rest assured we will not promise or sell you something that does not exist.
We will supply the best available to you based on geographical location and system requirements. Ensuring a seamless connection in any situation. If you have a problem we are here to speak to – no ticketing system – and no speaking to a million different people before you get an answer!
To find out more or get a quotation call or email. With prices starting at just £28.00/month were worth talking to.
Types of Broadband
geographical location and system requirements. Ensuring a seamless connection in any situation.
If you have a problem we are here to speak to – no ticketing system
no press 1 for this or 2 for that and speaking to a million different people before you get an answer!
We do real time line tests and diagnostics, find the issue and fix it.
To find out more or ask for a quotation, get in touch via the link to our contact page below or call us
ADSL - Asymmetric Digital Subscriber Line
Used to be the most common type of domestic broadband connection. It was generally the slowest (but not always) and cheapest on the market. Connectivity is via a Copper line and the delivered speed will depend on how far away you are from the exchange.
Can be used for both Internet and Voice traffic. A good ADSL download speed would be 8-10mbps.
This service is being phased out by December 2025, and replaced with SoADSL (Single Order ADSL) connection. You will no longer be able to make calls over this service.
If you want to keep the phone number associated with your ADSL connection you need to act now and switch to our VoIP solution.
ADSL2+
If your a business or a high domestic user and the only option was ADSL, ADSL2+ – will give you twice as much bandwidth along the existing copper line. Download speeds can be as high as 24mbps. You also get priority when the exchange is busy.
This service is being phased out and replaced with a SoADSL (Single Order ADSL) connection. You will no longer be able to make calls over this service.
If you want to keep the phone number associated with your ADSL2+ connection and continue to make calls, you need to act now and switch to our VoIP solution.
SoADSL - Single Order ADSL
Openreach are using the existing copper connection, just switching off the voice traffic element at the exchange. You may not get better internet speeds, but it removes some of the rental and saves you money – This is available where ADSL is the only solution. If there is a fibre option available, you will not be able to order SoADSL.
Download speeds will depend on how far away you are from the exchange but average around 15mbps
If you are already on an ADSL service, before accepting an automatic move to SoADSL with your current supplier, please check what else is available. We may be able to get you a fibre solution at no extra cost.
FTTC - Fibre to the Cabinet
Is what it says on the tin – Full Fibre optic is delivered to your local cabinet, which can be on the same street or a couple of miles away. Still relies on a copper line for the final delivery to the premises.
On the whole speeds are far better than ADSL but can be hindered by how many properties are sharing the cabinet source and peak times can also be slower.
Can be used for both Internet and Voice traffic. You will pay for either a 40/10 or 80/20 speed (download/upload) but there are no guarantees, it will depend on how far away you are from the cabinet and how many properties are sharing it.
This service is being phased out by December 2025 and replaced with a SoGEA connection. You will no longer be able to make calls over this service.
If you want to keep the phone number associated with your FTTC connection and continue to make calls, you need to act now and switch to our VoIP solution
SoGEA
Upgrades your current FTTC connection at the exchange. You may get better speeds and it removes the copper line voice traffic so saving you some of the rental. Available to order where FTTP has not yet been installed
The maximum speeds available though, are still 40/10 or 80/20
If you want a telephone number, and are not retaining one from a previous service, we can supply a list of numbers to choose from, any area code and supply your new VoIP service for calls.
SoGFast – Single Order GFast Broadband
By adding a device to the connection at the cabinet Openreach can alter the speed frequency. The downside is you can’t be anymore than 500meters from the cabinet
So availability is limited but the speed and delivery are second to none.
We can supply a telephone number if required as well a full VoIP service to compliment a GFast broadband.
Contact us to find out if SoGFast is available to you.
FTTP - Fibre to the Premises
OpenReach are rolling out the infrastructure across the country, as well as other independent companies, but coverage is still limited.
This is broadband only – no voice traffic – so you need to select an IP/VoIP supplier, you also need to secure your phone number if needed. But don’t panic we do all this for you.
For speeds, if you go for anything above 100mbps make sure all your kit is gigabit enabled otherwise you won’t see the benefit.
Maximum download speed available 1000mbps!!
Rural Connections
SIM Card routers (4G Home Broadband) and point to point antenna services are available. Contact us to find the one for you.
Not sure what you have or could have? Contact us and we’ll help.
SIM Card Broadband
We supply unlimited Data so you never have to worry about speed or loss of service.
Not sure what you have or could have? Contact us and we’ll help.
Pay for available speeds only
It’s a bit of a postcode lottery when it comes to what’s available, but rest assured we will not promise or sell you something that does not exist.
To find out what Broadband is available in your area email sales@cloudtelecomservices.co.uk with your house name or number and postcode.
We will find the best solution for you.